Terms and Conditions for ZAN Interiors

1. Validity, existence of the contract

1.1 The following terms and conditions apply exclusively to all business relations between ZAN Interiors and the buyer at the time of when the order has been placed. 

1.2 The buyer cannot use different conditions other than the conditions that are stated. The company is not required to tell the customer otherwise.

1.3 A contract with the company comes into effect  when the order has been confirmed.

2. Changes of the ordered goods 

If products are not available from stock the seller has to deliver by catalogue. Customary and reasonable variations in the colour or in the dimensions are not considered as a defect. 

3. Price and payment 

3.1 The agreed prices includes sales tax. The prices are listed in the product list.

3.2 The amount of the invoice must be paid upon receipt of order confirmation. The payment is in advance and can be payed through credit card payment or bank transfer. In case of payment by credit card the credit card holder will be charged with the successful completion of the order.

3.3 The company reserves the right of the ownership of the goods until the customer has made a full payment of the purchase price.

3.4 In case of  a part payment agreement between the company and the buyer, the following will apply: If the out standing balance of the purchase is not paid within 4 weeks of the receipt of the goods in the company’s warehouse, the agreement is not valid. The deposit paid to the company by the buyer covers all suspension, storage and delivery costs.

3.5 The goods are not carried by the company. Unless otherwise specified by the customer, the goods will be given to a forwarding company for transport, on behalf of the customer. Transport costs are generally shown in the online shop as well as before placing an order and are generally included in the total price to be paid. In the context of special actions transport costs, which otherwise are incurred to you, can be covered by the company. 
Note: generally deliveries are made to kerbside! Deliveries to special destinations, such as Finland, Norway, Sweden, as well as the Spanish islands, the Greek islands or the Channel islands may levy an additional delivery fee in value of 15% of the total purchase price.

3.6 Discounts cannot be combined or added to campaigns

4. Prolongation of the time of delivery

If the seller is not able to meet the agreed deadline, the buyer is entitled to request information about this and the seller must inform the buyer. The company is not responsible for delays due to unaccountable disturbances in his business operations or inconvenience from the suppliers, especially strikes, lawful lockouts and force majeure prolong the delivery time to the length of the interference. In such cases the buyer is entitled to withdraw from agreed services only if he in written sets a reasonable grace period upon the expiry of delivery time and the set reasonable grace period expired as well. If the delivery time is determined by the calendar, the reasonable grace period, set by the customer, begins with its expiration. The legal right to demand compensation remains intact. 

5. Transferal of the ownership 

The transfer of the ownership takes effect when the goods are delivered to the buyer or the responsible carrier. 

6. Claim guarantee 

6.1 The buyer is entitled to make legal claims. The warranty claim does not apply to damages which are in responsibility of the buyer, such as damage caused by normal use (wear and tear), improper handling, temperature or weather conditions and so on.

6.2 The limitation period is governed by the law. 

7. Guarantee / Right to withdraw 

7.1 We will grant you a guarantee period of two years on all of our products. If the product, during this period, becomes defect due to a production error, ZAN Interiors will replace the part of the product which is broken or the whole product.

7.2 The buyer is entitled to return the product for the first 14 days of receipt, without specifying the reason for return. Goods can only be returned in their original packaging and in unused condition. The purchase price will be refunded after receipt of the goods. The buyer pays the cost of return shipment. Goods returned must include a copy of the Delivery Note.
  
8. Place of fullfillment 

8.1 The sale and conveyance of the goods to the customer take place in Spain.

8.2 As “showroom” designated exhibition rooms serve only for illustration and exhibition of ZAN Interiors products, the purchase of goods takes place exclusively via the ZANInteriors.com online shop on the web. 

9. Final Provisions 

9.1 We use your personal data only to process your order correctly.

9.2 The place of fulfilment is in Spain.

9.3 The law of Spain is the applicable law, under exclusion of the UN Sales Convention (CISG). Place of jurisdiction is in Ibiza, Spain.